chapter 5 - Organizational Structures that Support Strategic Initiatives

- organizational structures that support strategic planning-








Chief Information Officer (CIO) – oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives

   Broad CIO functions include:

1.Manager – ensuring the delivery of all IT projects, on time and within budget
2.Leader – ensuring the strategic vision of IT is in line with the strategic vision of the organization
3.Communicator – building and maintaining strong executive relationships

Chief Technology Officer (CTO) – responsible for ensuring the throughput, speed, accuracy, availability, and reliability of IT

Chief Security Officer (CSO) – responsible for ensuring the security of IT systems

Chief Privacy Officer (CPO) – responsible for ensuring the ethical and legal use of information 

Chief Knowledge Office (CKO) - responsible for collecting, maintaining, and distributing the organization’s knowledge

GAP BETWEEN BUSINESS PERSONNEL AND IT PERSONNEL





IMPROVING COMMUNICATION

• Business personnel must seek to increase their understanding of IT

• IT personnel must seek to increase their understanding of the business

• It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel

ETHICS AND SECURITY


Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful 

Ethics – the principles and standards that guide our behavior toward other people


Privacy – the right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent

PRIMARY REASON PRIVACY ISSUES LOST TRUST FOR     E- BUSINESS

Intellectual property - Intangible creative work that is embodied in physical form
Copyright - The legal protection afforded an expression of an idea, such as a song, video game, and some types of proprietary documents
Fair use doctrine - In certain situations, it is legal to use copyrighted material
Pirated software - The unauthorized use, duplication, distribution, or sale of copyrighted software
Counterfeit software - Software that is manufactured to look like the real thing and sold as such

SECURITY

Organizational information is intellectual capital - it must be protected 

Information security – the protection of information from accidental or intentional misuse by persons inside or outside an organization

E-business automatically creates tremendous information security risks for organizations